— Industry · Food & Beverage
Faster service, sharper kitchens, happier guests.
Self-service kiosks, kitchen display systems, mobile ordering, POS and digital signage, built for restaurants, cafés, food courts and quick-service chains across the region.
— F&B Industry Post COVID-19
The dining floor has been rewired.
Health, convenience, and contactless are no longer "nice-to-have", they're table stakes. Three trends are now reshaping every menu, every counter, every kitchen.
Businesses that adapt to a contactless, tech-first F&B world are the ones that come out ahead.
The COVID-19 pandemic has had a significant impact on the F&B industry. As countries around the world continue to grapple with its aftermath, restaurants and cafés are seeing a number of permanent changes to operations and guest expectations.
From contactless ordering and stricter sanitation to delivery-first menus and digital interfaces, the playbook for running a successful F&B operation has been fundamentally rewritten.
Operators who can adapt quickly to these changes and use technology to support them are positioned to be more successful than those who can't.
TRENDS & CHANGES
Three shifts defining post-COVID F&B.
Every successful operation is responding to the same three forces and the right tech makes each of them easier.
TREND 01
Emphasis on Health & Safety
Customers expect contactless ordering and payment, stricter cleaning routines, and visible measures to reduce the risk of disease transmission across every touchpoint.
TREND 02
Shift Toward Delivery & Takeout
The pandemic accelerated the takeout and delivery trend. Even after restrictions ease, many guests now prefer these options for their convenience and safety permanently changing demand patterns.
TREND 03
Adoption of Technology
Operators who relied on tech to survive the pandemic are now relying on it to thrive, online ordering, digital menus, kiosks, and contactless tools are the new operating baseline.
A lot of restaurants serve good food, but they don't have very good service.
— WOLFGANG PUCK
— Technology Empowering the Food Business
Seven technologies transforming F&B.
One connected stack
From the front counter in the kitchen line, every tools talk to the next.
Online Ordering
Mobile and web ordering for delivery and pickup without anyone visiting the restaurant.
Mobile Apps
Browse menus, place orders, book tables, run loyalty programs and discounts all in-pocket.
Kitchen Automation
Robotics and AI for prep, cooking and cleaning, lower labour cost, faster output.
Point of Sale (POS)
Manage transactions, inventory and customer data, streamlining café and restaurant ops.
Self-Service Kiosks
Order and pay without staff interaction, increasingly standard in QSR and cafés.
Inventory Management
Real-time stock tracking, cut waste, prevent stockouts, run leaner kitchens.
Digital Display
Digital menu boards display items, pricing and promotions, easy to update, perfect for dynamic pricing across day-parts.
Our Services
End-to-end services, from idea to optimisation.
The full lifecycle of every F&B deployment handled by one team.
SERVICE 01
Design & Consultation
We design and develop customised self-service solutions that meet F&B operators' unique needs, every deployment starts with deep operational discovery.
SERVICE 02
Hardware & Software
Hardware and software for F&B self-service, including kiosks, signage, mobile apps, KDS and more.
SERVICE 03
Integration & Deployment
Seamless integration with your existing F&B technology infrastructure and workflows.
SERVICE 04
Maintenance & Support
Ongoing support to keep your F&B systems functional, up-to-date, and performing through every rush.
SERVICE 05
Data Analysis & Optimisation
Collect and analyse customer behaviour and feed insights back into a sharper guest experience.
Sixteen solutions · One platform
Every customer touchpoint, covered.
From the front-of-house POS to the unmanned store, EASI is the single vendor behind your entire customer journey, with voice-assisted AI now built into the most-used touchpoints.
EASI POS
Three POS variants (PC, Android, and Web) now feature voice-assisted AI for hands-free transactions and smart customer interaction.
Explore POS →Self-Service Kiosk
Voice-assisted ordering for F&B, retail and ticketing. Skip the queue with cutting edge, hands-free AI capabilities.
Explore Kiosk →QR Ordering
Frictionless digital menu browsing and instant web table ordering right from customers' smartphones.
Explore QR →AI Cashier
Automated checkout experiences driven by visual recognition smart sensors to identify products instantly.
Explore AI Cashier →Vending Machine
Smart vending machines with AI voice assistance to browse, pick, pay, and dispense items seamlessly.
Explore Vending →Electronic Shelf Labels
Dynamic pricing infrastructure that updates in real-time across your entire store network instantly.
Explore ESL →Smart Basket
Intelligent cart ecosystems designed to scan items automatically for an ultra-fast checkout flow.
Explore Smart Basket →Unmanned Store
Fully autonomous retail venues tracking items automatically; grab your essentials and go checkout-free.
Explore Store →Head Office Suite
Centralised backend powerhouse handling complex administrative modules across global enterprise tiers.
Explore Suite →E-Commerce
Robust digital storefront solutions synchronizing inventory, delivery channels, and orders smoothly.
Explore E-Commerce →Channel Sales
Omnichannel transactions across web, mobile, and kiosk systems with flexible gateway aggregations.
Explore Channels →RFID Solutions
Ultra-responsive tracking deployments for flawless asset management and warehouse inventory pipelines.
Explore RFID →Cinema Touchpoint
OneTicket cinema hubs organizing online box offices, heavy concession stands, autogates, and KDS setups.
Explore Cinema →Cash Management
High security, locked cash systems designed to systematically count, sort, track, and dispense safely.
Explore Cash →Currency Exchange Kiosk
Self-service automated multi-currency desks optimized for rapid travel hubs, airports, and retail properties.
Explore Forex →Live Events
Scalable entrance validation, crowd processing ecosystems, and ticket sales for large stadiums.
Explore Events →— Articles to read
Sharpen your F&B playbook.
Curated reads from the EASI team — covering loyalty, POS, mobile ordering, KDS and more.
Loyalty & Promotions
2 articles
Point of Sale
6 articles
Back Office & Inventory
4 articles
Kitchen Display System
4 articles
Talk to us to find out more.
From a single café pilot to a multi-outlet F&B rollout, let's map what self-service can do for your concept.
