— Industry · Cinema
The platform behind the region's
cinema operators.
EASI OneTicket runs box office, concession, F&B, autogates and self-service ticketing, built for multiplex chains and trusted by names like Golden Screen Cinemas.
— Cinema Tech Trends & Gaps
Adapt & evolve, or become obsolete.
The pandemic forced cinemas to accelerate technology adoption. Here's what's changing and where the gaps still are.
The cinema industry has always been innovating to meet shifting customer demand. COVID-19 just accelerated it.
Trends
One of the current tech trends is the shift towards a contactless solution. Customers can purchase tickets, order F&B, and pay without physical contact, a more hygienic experience and a way to streamline operations and reduce costs.
Another trend is the adoption of online ticketing, which has become a must-have. Customers prefer to plan in advance, purchasing tickets and meals (often bundled) to avoid waiting queues at the cinema.
General Gaps
One of the major gaps is the reliance on legacy systems that are outdated and unable to keep up with current trends and demands. Upgrading these systems can be both expensive and time-consuming.
Security and privacy are also major concerns as cinemas collect more customer data. The chosen solutions must have robust safeguards in place.
And not all customers have equal access to technology, cinemas need to ensure their solutions are easily accessible as technical difficulties cause frustration and inconvenience.
What to expect in a CMS
Six features every cinema management software needs.
The right cinema management software covers every operational layer from box office to back office to projection room.
FEATURE 01
Ticketing & Concession Sales
Manage ticket and concession sales, pricing and availability including box office operations with cash management and reconciliation.
FEATURE 02
Scheduling & Showtimes
Manage film scheduling, showtimes and seat availability plus run special events and promotions on top of the regular slate.
FEATURE 03
Inventory Management
Manage concessions, merchandise and equipment, track inventory levels, sales velocity, and reorder points in real time.
FEATURE 04
Customer Relationship (CRM)
Manage contact details, preferences and purchase history and run loyalty programmes and targeted promotions on top of that data.
FEATURE 05
Reporting & Analytics
Track and analyse ticket sales, attendance and revenue with custom reports and dashboards making decisions data-driven by default.
FEATURE 06
System Integrations
Extend the value chain connect to accounting, POS, projection systems, HR and more to keep every layer in sync.
Cinema Tech, to adapt & evolve, or become obsolete.
— The state of the industry
— Key Elements in a Cinema Ticketing System
Five layers that make ticketing work.
UI to integrations, every layer that makes a ticket sale and a satisfied customer.
User Interface
The customer-facing front-end. Must be easy to navigate, smooth, and seamless across web, mobile and kiosk.
Ticket Management
Real-time ticket availability, pricing, printing and validation , all controlled from a single, centralised system.
Payment Gateway
Secure, reliable, and supporting every method customers use from e-Wallets to credit cards. Confidence in financial protection is non-negotiable.
Reporting & Analytics
Sales data, attendance, marketing ROI surfaced clearly so cinema operators can act on it, not just look at it.
System Integration
The ticketing system shares data seamlessly with every other system in the cinema reducing errors, eliminating manual reconciliation, and improving overall efficiency.
— EASI OneTicket
The cinema
management solution
built for multiplex.
EASI OneTicket helps cinema operators manage and optimise their operations including ticketing, scheduling, inventory management, CRM, reporting, and more. Easily integrated with other systems for smoother operations.
- Fully integrated access controls
- End-to-End encrypted payment
- Centralised multi-pricing & multi-location
- Microsoft database technology
- Single framework for tickets, F&B & merch
- Multi-payment method support
- Robust scoreboard & drill-down reporting
- Reliable Windows networking
Cinema
Manages everything at the cinema from autogates to checkpoints to kitchen.
Head Office
Manages core business and operational activities, including reporting and KPIs.
Channel Sales
Manages all transaction channels includes web, mobile, kiosks and partner platforms.
Our Services
End-to-end services, from idea to optimization.
The full lifecycle of every cinema deployment handled by one team.
SERVICE 01
Design & Consultation
We design and develop customised cinema solutions that meet operators' unique needs, every deployment starts with deep operational discovery.
Service 02
Hardware & Software
The hardware and software for cinema self-service, kiosks, signage, mobile apps, autogates and more.
Service 03
Integration & Deployment
Seamless integration with your existing cinema technology includes projection, POS, accounting, HR and without breaking what works.
Service 04
Maintenance & Support
Ongoing support to keep every screen, gate, and concession lane online through every premiere, every weekend rush.
Service 05
Data Analysis & Optimisation
Attendance, occupancy, basket, marketing, feed every signal back into a sharper cinema operation.
Sixteen solutions · One platform
Every customer touchpoint, covered.
From the front-of-house POS to the unmanned store, EASI is the single vendor behind your entire customer journey, with voice-assisted AI now built into the most-used touchpoints.
EASI POS
Three POS variants (PC, Android, and Web) now feature voice-assisted AI for hands-free transactions and smart customer interaction.
Explore POS →Self-Service Kiosk
Voice-assisted ordering for F&B, retail and ticketing. Skip the queue with cutting edge, hands-free AI capabilities.
Explore Kiosk →QR Ordering
Frictionless digital menu browsing and instant web table ordering right from customers' smartphones.
Explore QR →AI Cashier
Automated checkout experiences driven by visual recognition smart sensors to identify products instantly.
Explore AI Cashier →Vending Machine
Smart vending machines with AI voice assistance to browse, pick, pay, and dispense items seamlessly.
Explore Vending →Electronic Shelf Labels
Dynamic pricing infrastructure that updates in real-time across your entire store network instantly.
Explore ESL →Smart Basket
Intelligent cart ecosystems designed to scan items automatically for an ultra-fast checkout flow.
Explore Smart Basket →Unmanned Store
Fully autonomous retail venues tracking items automatically; grab your essentials and go checkout-free.
Explore Store →Head Office Suite
Centralised backend powerhouse handling complex administrative modules across global enterprise tiers.
Explore Suite →E-Commerce
Robust digital storefront solutions synchronizing inventory, delivery channels, and orders smoothly.
Explore E-Commerce →Channel Sales
Omnichannel transactions across web, mobile, and kiosk systems with flexible gateway aggregations.
Explore Channels →RFID Solutions
Ultra-responsive tracking deployments for flawless asset management and warehouse inventory pipelines.
Explore RFID →Cinema Touchpoint
OneTicket cinema hubs organizing online box offices, heavy concession stands, autogates, and KDS setups.
Explore Cinema →Cash Management
High security, locked cash systems designed to systematically count, sort, track, and dispense safely.
Explore Cash →Currency Exchange Kiosk
Self-service automated multi-currency desks optimized for rapid travel hubs, airports, and retail properties.
Explore Forex →Live Events
Scalable entrance validation, crowd processing ecosystems, and ticket sales for large stadiums.
Explore Events →— Brochures & Datasheets
Take the deck to your team.
Download printable PDFs covering every cinema solution, available in English and Chinese.
Ticketing Solution & Customer
EN · PDF
中文 · PDF
Mobile Ticketing & AutoGate
EN · PDF
中文 · PDF
Business Intelligence & Digital Signage
— Articles to Read
Sharpen your cinema playbook.
Curated reads from the EASI team, covering OneTicket modules, channel sales, and more.
Talk to us to find out more.
From a single multiplex pilot to a full circuit-wide deployment, let's map what EASI OneTicket can do for your cinema.
